ABOUT FUNCTIONS
Reserved capacity,instead of scoped projects.
Mid-market operators retain us when they can see the operation losing time and have no route to doing anything about it. We find where the time goes, rank the fixes, and work through them.
Why we work this way
Functions grew out of a pattern we kept running into in mid-market companies: a manufacturer consolidating product lines after an acquisition, a contractor whose systems did not talk to each other, a services firm working against a deadline someone else set. In every case the people doing the work already knew what was wrong. Acting on it would have meant a proposal, a funding request, and hours they did not have.
So it waited. What built up instead was friction: the same data re-typed, work stalled waiting on another team, reports rebuilt by hand. None of it urgent enough to escalate, all of it costing money and wearing people down.
The conventional response is a scoped project: a statement of work, a price, an approval cycle, a kickoff. That works when you already know exactly what you want. Most companies do not, because ranking this work means knowing what is possible now versus what is still a demo. That is the part we bring.
The retainer removes the contracting overhead. Clients reserve a block of capacity each month and point it at whatever matters most. We work out what to do first, propose it, do it, and move on. When priorities change, the client redirects the capacity instead of renegotiating a contract.
OPERATING PRINCIPLES
How we operate.
Data before AI
Most stalled AI efforts are data problems: information that is incomplete, inconsistent, or in the wrong system. We fix that first, even when it is the less interesting work.
Ask the people doing the job
They know where the time goes. Most of what we end up doing came out of a conversation with someone who had known the answer for two years and had no way to act on it.
Client ownership
Source code, documentation, and connections belong to the client from the moment they are created, whether or not the retainer continues.
Analysis is part of the job
Finding the real problem is included in the engagement, not billed as a separate phase. When the analysis shows the work is not worth doing, we say so.
Finish and move on
We measure a month by what changed in the operation, and we do not stretch work beyond what the problem requires.
WHO WE WORK WITH
Mid-market operators.
Companies whose systems already run the business and whose margin for a failed experiment is thin. Tell us what is slow, and we will tell you whether it is work we would take on.
Manufacturing & Industrial
Product and PIM data, ERP and system integrations, quality and production reporting, supply chain visibility.
Construction
Project and field data, estimating and takeoff workflows, document and submittal handling, reporting across job sites.
Services businesses
Back-office workflows, quoting and dispatch, customer and asset records, and the reporting that rolls up across locations.
Where we are not a fit
Fixed-scope programs with fixed dates and prices, long-term maintenance of systems we did not build, and competitive RFP processes. We would rather say this in the first conversation.